Refund policy

Since our products and services are custom-made and personalized specifically for you, we are unable to accept returns or cancellations once an order is placed. Orders are charged and processed immediately upon submission. If you cancel or modify an order that has not yet been shipped, we will bill for all work completed up to that point (at a minimum of 50%). If this results in a remaining balance, you will receive a refund. However, if we are unable to fulfill your order as requested, we will refund your payment accordingly.